Biztorials Legal

Digital Product Delivery Policy

Last updated: [6/2/26]

This Digital Product Delivery Policy explains how Biztorials delivers digital downloads, startup kits, ebooks, templates, tools, and related online resources after purchase.

1. Digital Delivery

Biztorials primarily sells digital products. Physical shipping is usually not required unless a product page specifically states otherwise.

Digital products may include:

• Ebooks
• Business startup kits
• Templates
• Checklists
• Spreadsheets
• AI prompt packs
• Guides and playbooks
• Downloadable files and resources

2. Delivery Method

After your payment is successfully processed, your digital product may be delivered through one or more of the following methods:

• Email with download instructions
• Email with a secure download link
• Customer account access
• Order confirmation page
• Digital download delivery app
• Direct file access link

3. Delivery Timing

Most digital products are delivered immediately or within a few minutes after purchase.

Delivery may take longer if there is a payment review, fraud prevention check, incorrect email address, technical issue, or system delay.

4. Email Delivery Issues

If you do not receive your product access email, please check your spam, junk, promotions, and updates folders.

Common causes of missing delivery emails:

• Email address entered incorrectly at checkout
• Email filtered into spam or promotions
• Payment still processing
• Digital delivery app delay
• Security or fraud review

5. Customer Responsibility

You are responsible for entering a correct email address at checkout and maintaining access to the email account used for purchase.

If you entered the wrong email, contact us with your order number and correct email address.

6. Download Access

Download links may be limited, expire, or be restricted to prevent unauthorized sharing. We recommend downloading and safely saving your files shortly after purchase.

7. File Formats

Biztorials products may be delivered in different file formats depending on the product.

Common formats include:

• PDF
• ZIP
• DOCX
• XLSX
• CSV
• PNG or JPG
• Google compatible templates

8. Software Requirements

Some files may require compatible software or apps to open, edit, or use. Examples may include PDF readers, spreadsheet software, word processors, design tools, or cloud based platforms.

Product pages may include additional details about required tools when applicable.

9. Access Problems

If your download link does not work, your file appears corrupted, or you cannot access your purchase, contact us for support.

Please include:

• Your name
• Order number
• Email used at checkout
• Product purchased
• Description of the problem

10. Unauthorized Sharing

Digital products are for the purchaser’s personal or business use only. Sharing, reselling, uploading, or redistributing Biztorials files is not allowed.

11. Updates to Digital Products

We may update, improve, revise, or replace digital products from time to time. Access to future updates is not guaranteed unless stated on the product page.

12. No Physical Shipping

Unless a product page specifically states that a physical product is included, Biztorials purchases do not include physical shipping.